FAQS

FAQS

FREQUENTLY ASKED QUESTIONS

Q:Can you supply the customs clearance relevant documents?

A:Yes, of course.We can provide documents including Certifications, Insurance,B/L, Invoice,Packing list and other export documents which you required.

Q:What kinds of payment methods do you accept?

AYou can transfer the payment to our bank account.If you can accept 30% T/T deposit in advance, 70% balance before delivery will be appreciated.

Q:How about the shipping fees?

A:The shipping cost depends on what kind of shipping method you prefer. Express is obviously the most fastest way,but also the most expensive way. By sea is the best solution for big orders. Exactly ocean freight we will check for you when we know the details of your goods total gross weight and total volume . Please contact us for further information.

Q:What can you buy from us?

A:All kinds of bicycles,bicycle parts and accessories.

Q: Do you test all your goods before delivery?

A: Yes, we have 100% quality test before delivery.

Q:Are you trading company or manufacturer?

A:We are manufacturer.But not all of our products show on our website. We can do OEM/ODM service in the same time!

Q:How can we cooperate for ODM products?

A: Please send us the drawings with all the sizes you want,order quantity and other details.Our technical department will check and give you reply within 7-10 working days.

Q:How many days you can delivery goods?

A:It depends on the order quantity you require. Less than 1000PCS,if we have stock, usually we can arrange delivery for you very quickly.

If one container,normally need about 35-45 days to produce.

If ODM products,the lead time should according to the actual situation.